What if social service agencies collaborated to build a network of systems that shared electronic information to enhance customer service, outcomes, and agency efficiency?
SMC Partners worked with several agencies to achieve this vision.
Benefits of a Fully Integrated Data Management Solution
- Increased agency efficiency
- Accurate, unduplicated reporting within & across agencies
- Streamlined processes that reduce duplicate data entry
- State required reports (e.g., ROMA) across different agencies and systems within seconds
- Improved agency management with dashboard reporting and program-specific, cross-program, organizational, supervisory and legislative district reporting
- Improved client outcomes
- Consistent, seamless and proactive case management with standardized assessments, automated reminders for follow-up activities and data tracking
- Cross-program data sharing with sophisticated security for confidential data
- Historical client progress tracking and trending over time in key areas or “dimensions”
- Improved program utilization
- Determine program eligibility with the click of a button
- Supports “no wrong door” policy
- Expanded community impact using accurate unduplicated data and legislative district reporting
- Improve outreach efforts
- Facilitate requests for additional funding