Requirements, design, development and support of a custom care management software solution for the leading (and largest) home care agency in the State of Connecticut. This solution captures all relevant client and caregiver needs and attributes and enables care coordinators to effectively match and schedule caregiver assignments.
With user friendly intake screens, scheduling rules, automated notifications, referral tracking, document management and key reporting functionality, this system streamlines the care management process enabling care coordinators and their managers to more effectively and proactively serve their clients. The system also interfaces seamlessly with the State of Connecticut’s Electronic Visit Verification (EVV) system as well as the general ledger.
How to match caregivers with clients, manage schedules, deliver exceptional quality, and measure results
Design, development and support of a custom care management system
Working with SMC has been a very positive experience for our senior management team. The experience has been educational and enjoyable.Linda Grigerek Founder & President, Companions & Homemakers, Inc.
We are in the care business, so we are not a company that has a lot of technologically savvy professionals to leverage. The SMC management and project teams have worked closely with us to ensure we are provided with what we truly need.William GeigerCOO, Companions & Homemakers, Inc.
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