Requirements, design, development and support of a custom care management software solution for the leading (and largest) home care agency in the State of Connecticut. This solution captures all relevant client and caregiver needs and attributes and enables care coordinators to effectively match and schedule caregiver assignments.
With user friendly intake screens, scheduling rules, automated notifications, referral tracking, document management and key reporting functionality, this system streamlines the care management process enabling care coordinators and their managers to more effectively and proactively serve their clients. The system also interfaces seamlessly with the State of Connecticut’s Electronic Visit Verification (EVV) system as well as the general ledger.

Challenge
How to match caregivers with clients, manage schedules, deliver exceptional quality, and measure results
Solution
Design, development and support of a custom care management system
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